6. Payments, Subscriptions, and Billing
6.1. The App is available for download on a free basis. However, certain features of the Services are offered for a fee.
6.2. Features and content of the Services may vary by country, language, version, or device. The App is available via the third-party platform operators Apple App Store and Google Play store (“App Stores” collectively and “App Store” when mentioned separately). Therefore, when you purchase in the App, you may enter into a separate contract with the respective App Store, which regulates your rights of cancellation and revocation with these service providers.
6.3. Your purchase of the Services or any subscription is not conditioned on the future availability of any specific features or functionality. You should not rely on any statements or descriptions about future development when deciding to make a purchase.
6.4.
Trial Some subscriptions may include a free or discounted trial period, as clearly disclosed before checkout. Unless you cancel
at least 24 hours before the end of the trial, you will be automatically charged the applicable subscription fee using the payment method associated with your purchase. Trial eligibility and availability are determined by the platform through which you subscribe, and we may limit or discontinue trial offers as permitted by applicable law
.The trial is provided once per user account. Creating multiple accounts to obtain additional trial access is prohibited.
6.5.
Subscriptions Paid subscriptions within the App are billed via in-app purchase functionality provided by Apple or Google. You authorize the App Stores payment system and us to charge the applicable fees to the payment card that you submit.
Subscriptions continue indefinitely. We automatically bill you for ongoing charges until they are canceled. Billing, renewals, cancellations, and refunds are handled by the corresponding App Store and governed by such App Store’s terms and policies.
6.6.
Renewal and Cancellation Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Deleting the App or stopping use of the Services
does not cancel your subscription. Cancellation takes effect at the end of the current billing period.
- iOS App. You can manage or cancel your subscription at any time through your Apple ID account settings. Learn more about managing subscriptions (and how to cancel them) on Apple support page.
- Android App. You can manage or cancel your subscription at any time through your Google Play account settings. Learn more about managing subscriptions (and how to cancel them) on Google Play Help.
6.7.
Refunds a. iOS App purchasesRefunds for purchases made through the Apple App Store are governed by Apple’s refund policies. We do not guarantee that a refund will be granted.
To request a refund for an Apple App Store purchase:
1) Go to
reportaproblem.apple.com.2) Log in with the Apple ID used to make the purchase.
3) Tap or click "
I'd like to", then choose "
Request a refund".
4) Choose the reason why you want a refund, then choose
Next.
5) Choose the app, subscription or other item, then choose
Submit.
b. Android App purchases Refunds for purchases made through Google Play are governed by Google Play’s refund policies. Refunds, if granted, are issued by Google Play, and we do not control Google Play’s decisions.
To request a refund for a Google Play purchase:
1) Open the Google Play Store app on your device or go to
play.google.com/store/account in a browser.
2) Make sure you are signed in with the Google account used to make the purchase.
3) Select
Payments & subscriptions.
4) Choose either Subscriptions (for recurring purchases) or Purchase history (for one-time purchases).
5) Find the item you want a refund for and select
Report a problem or
Request a refund.6) Choose the reason for your request and follow the on-screen instructions.
You may also be able to request a refund through the “Order history” section of your Google Play account at pay.google.com by locating the purchase and selecting Request a refund or Report a problem.
Refunds, if granted, are issued by Google Play. We do not control or guarantee Google Play’s decisions.
6.8. One-Time Purchases.Some features of the Services may be offered as a one-time purchase, rather than as part of a subscription. Any such purchase will be clearly identified before checkout.
One-time purchases are charged once at the time of purchase and do not renew automatically. Unless otherwise required by applicable law,
one-time purchases are non-refundable once the feature has been provided or the request has been sent.
A one-time purchase gives you access only to the specific feature described at the time of purchase. It does not guarantee any particular outcome, result, or response from another person. The availability and operation of one-time features may depend on technical limitations, legal requirements, or actions taken by other users.
6.9.
Taxes. Tax rates or other fees are based on the rates applicable at the time of your monthly charge. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate maybe automatically applied based on the account information you provide.
6.10.
Other charges. You are responsible for any charges imposed by your internet, mobile, or communications service provider when accessing the App, including data usage or roaming charges if you access the Services outside your home country. We are not responsible for these charges.
If another person pays for your device or internet service, you confirm that you have their permission to use the Services and incur any related charges.