6. Payments, Subscriptions, and Billing
6.1. The App is available for download on a free basis. However, certain features of the Services are offered for a fee. Features and content in the App may vary by country, language, version, or device. The App is available via the Apple App Store (the “App Store”). Therefore, when you purchase, you may enter into a separate contract with the App Store, which regulates your rights of cancellation and revocation with it.
6.2. Your purchase of the Services or any subscription is not conditioned on the future availability of any specific features or functionality. You should not rely on any statements or descriptions about future development when deciding to make a purchase.
6.3.
Trial Some subscriptions may include a free or discounted trial period, as clearly disclosed before checkout. Unless you cancel
at least 24 hours before the end of the trial, you will be automatically charged the applicable subscription fee using the payment method associated with your purchase. Trial eligibility and availability are determined by the platform through which you subscribe, and we may limit or discontinue trial offers as permitted by applicable law
.6.4.
Subscriptions. Paid subscriptions within the App are billed via in-app purchase functionality provided by Apple. You authorize the App Store payment system and us to charge the applicable fees to the payment card that you submit.
Subscriptions continue indefinitely. We automatically bill you for ongoing charges until they are canceled.
6.5.
Renewal and Cancellation Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period.
Deleting the App or stopping use of the Services
does not cancel your subscription.
Learn more about managing subscriptions (and how to cancel them) on
Apple support page.
6.6.
Refunds Refunds are governed exclusively by Apple’s refund policies. We do not guarantee that a refund will be granted.
To request a refund for an Apple App Store purchase:
1) Go to
reportaproblem.apple.com.2) Log in with the Apple ID used to make the purchase.
3) Tap or click "
I'd like to", then choose "
Request a refund".
4) Choose the reason why you want a refund, then choose
Next.
5) Choose the app, subscription or other item, then choose
Submit.
a. Notice for EU customers If you live in the European Union, EU consumer protection laws apply to your purchase of digital services.
You normally have the right to withdraw from the contract within 14 days of purchase without giving any reason. However, where the Services are provided digitally and access begins immediately, you lose your right of withdrawal if you expressly requested immediate access to the Services and acknowledged at checkout that you would lose your right of withdrawal.
If the App does not work as promised due to a technical issue on our side, you have the right to ask us to fix the problem within a reasonable time. If we cannot fix the issue, or if the problem continues, you may be entitled to:
- a partial refund, or
- cancellation of your subscription,
as required by EU law.
Refunds for conforming Services are not available if:- the issue is caused by your device, software, or internet connection,
- you change your mind or are dissatisfied with the Services, or
- you forget to cancel your subscription before renewal.
Nothing in this section limits or affects your mandatory consumer rights under EU law.
6.7.
Taxes. Tax rates or other fees are based on the rates applicable at the time of your monthly charge. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate maybe automatically applied based on the account information you provide.
6.8.
Other charges. You are responsible for any charges imposed by your internet, mobile, or communications service provider when accessing the App, including data usage or roaming charges if you access the Services outside your home country. We are not responsible for these charges.
If another person pays for your device or internet service, you confirm that you have their permission to use the Services and incur any related charges.